Proxy Log In is not Working for FullAccess Users with Create/Modify Users Permission [This action requires admin access.] [Only superuser of the user's company can proxy another user.]

(Doc ID 2172830.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

 Proxy log in fails for a FullAccess user with Create/Modify Users permission. On proxy attempt, the following screen is seen:


One of the following errors may be seen in the error logs:

17 Aug 2016 08:19:07,467 [ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:2022) - This action requires admin access.

17 Aug 2016 08:25:55,471 [ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:2022) - Only superuser of the user's company can proxy another user.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms