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PRC:SSP: A Connection To The Server Has Failed (status=504) (Doc ID 2172904.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Within the create requisition screen, users are trying to enter projects data and the system is just hanging for several minutes then a server connection message appears

ERROR
-----------------------
A connection to the server has failed (status=504)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Requisition screen
2. Users enter projects data
3. System hangs for several minutes then get error 'A connection to the server has failed (status=504) '

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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