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Contact Phone Number In Lead Creation Page - Country Picker (Doc ID 2173618.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
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The field Country prefix in Create Lead page is a drop down list, without any option to manually insert a value.
The list is not sorted by any order - so the user needs to search by scroll down for the country EVERY TIME.


EXPECTED BEHAVIOR
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The user should be able to type the country phone code.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Simplified UI --> Leads --> create a new lead and try to type the Country phone code on the contact phone field.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot type the Country Phone Code on the Contact Phone field when creating or editing leads.

Cause

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In this Document
Symptoms
Cause
Solution
References


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