Engagement Engine: Rule Evaluation Cycle For Syndicated Conditional Chat Links (SCCL) And Conditional Chat Links (CCL) (Doc ID 2173799.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Qn1:On : NA version, Chat Infrastructure

Explain the Rule Evaluation Cycle For SCCL and CCL Type RightNow Chat Widgets

If you have SCCL or CCL in the rule action, do you use Rule Evaluation Cycle=“Once every Page Load” ?
 
What Rule Evaluation Cycle is required for actions that require multiple iterations?
 

Solution

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