Copy Map not working when converting a Lead (Doc ID 2173840.1)

Last updated on AUGUST 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Some custom fields exist in both Leads and Opportunities, and a Copy Map has been created in order to ensure the custom fields are populated in the Opportunity. However, when the Lead is converted the Opportunity fields are not populated as expected.

Cause

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