Fusion Global HR: Error "JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null" When Terminating Work Relationship. (Doc ID 2173934.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

R11 UPGRADE Issue:

When attempting to terminate an employee, the following error occurs.

ERROR
JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null


STEPS
The issue can be reproduced at will with the following steps:
1. Log into Fusion Applications.
2. Click Navigator > Person Management
3. Next page is Person Management: Search.
4. Searched for the particular employee.
5. Click on task "Manage Work Relationship".
    Then the below error is thrown in the page Manage Work Relationship.
    java.lang.NullPointerException
6. Click on "OK".
7. Select the task "Manage Work Relationship" second time.
    This time the Actions button appears.
8. Click Actions > Terminate.
    Then the above error is shown:



Cause

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