Action Link To Lead Summary Page Shows A Blank Page (Doc ID 2173939.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Technology Management - Reports/Analytics

ACTUAL BEHAVIOR
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Action Link to lead summary Page shows a blank page with just the title

We have a Lead List Report where we have added the action link - Navigate to web page to open the Lead Summary Page. When we drill down, the summary page that Opens is initially blank with just the title. When we switch between the subtabs, then the Summary Page Opens with details.

EXPECTED BEHAVIOR
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The action link to open the Lead Summary Page and page be shown correctly.


STEPS
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The issue can be reproduced at will with the following steps:

- In report click on action link to navigate to Lead Summary Page - blank screen is shown the first time.

- moving to another subtab and then back to the Lead Summary subtab - page correctly shown



Cause

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