Report Rule Is Not Used For A License Though Used For Another License Under Same Product Family (Doc ID 2174392.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Cloud Service - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

Issue:Though license A and license B are the same product family,
the expedited report schedule is not auto generated for the case with license A.

Cases issue occurred:
Test case# A with license A
Test case# B with license B

The following reporting rule should be applied to above 2 cases.
1. Rule-1 --- Country = Japan / Origin of events to include = Foreign
2. Rule-2 --- Country = Japan / Origin of events to include = Foreign
3. Rule-3 --- Country = Japan / Origin of events to include = Foreign

When [Auto-Schedule] button is clicked on Case Form >> Regulatory Reports,
3 reports are scheduled by the above 3 report rules for case# B but no reports are scheduled on case# A.

 

 

Cause

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