Error: get_tax_subscriber - in Credit Transaction UI

(Doc ID 2174931.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to Credit Transaction, the following error occurs.

An error get_tax_subscriber: 1 : User-Defined Exception has occurred which causes tax calculation to fail.

The issue can be reproduced at will with the following steps:
Navigation: Receivables -> Billing
1. Create a Transaction
2. Complete and Review
3. Click on Actions -> Credit Transaction
4. Without changing any values, click on Complete and Review
5. Error pops-up and does not allow to save the Credit transaction.

The issue has the following business impact:
Due to this issue, users cannot Credit the Transaction.


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