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Error 'VQCVD-0692-1' When Closing All Windows Then Clicking Menu in P6 Professional (Doc ID 2175027.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.6.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the File menu when all windows are closed, the following event code occurs:

Event Code: VQCVD-0692-1
Message: TCVirtualQuery.CheckVDBEngineAssigned: VDBEngine must be assigned

After clicking "Ignore", the following event code is received:

Event Code: AVAA0-2723-E
Message: Access violation at address 0000000002A967A9 in module 'PM.exe'. Read of address 0000000000000000

 

The issue can be reproduced at will with the following steps:

1. Close all Window Tabs (Projects, Activities, Resources, Reports, etc.) currently open.
2. Click the File menu option.
3. Observe the errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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