About: Excel Data Suddenly Clears in Native Report / Embedded Report (Doc ID 2175287.1)

Last updated on AUGUST 25, 2016

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 14B and later
Oracle Taleo Platform Cloud Service - Native Reporting - Version 14B and later
Oracle Taleo Recruiting Cloud Service - Version 14B and later
Information in this document applies to any platform.

Symptoms

IMPORTANT:  This issue only occurs with Internet Explorer

 When exporting a report from Embedded Reporting or Native Reporting into Excel, the content suddenly clears after performing the below steps:

  1. Select to run the report, specifying an Output Format of Excel 2007+ or XLSX
  2. Once completed, Internet Explorer will prompt whether you want to Open or Save the document -- select to Open
  3. In Excel, select the button to Enable Editing at the top in the Protected View bar
  4. All data will suddenly disappear from the Excel sheet

 

Cause

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