Issue With Staff Deduction Element Processing In Regular Payroll (Doc ID 2175416.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Hired a new employee,
The social Insurance card be added automatically.
Run the payroll But Social Insurance was not deducted for the Employee

EXPECTED BEHAVIOR
-----------------------
Social Insurance Should be Calculated for all the Saudi Employees

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hired the new employee, entered the required data.
2. Run payroll. The social Insurance is not reflecting in payroll.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run payroll correctly for the employee.

Cause

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