Activities Are Not Getting Created When A New Bid Record Is Created (Doc ID 2175639.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Activities are not getting created when a new bid record is created

There is an object workflow which triggers when a new bid record (Custom object) is created.

At this point, want to create a new activity record associated to the opportunity.

 

EXPECTED BEHAVIOR
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Tasks should get created associated to opportunity when a new bid record is created.


STEPS
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The issue can be reproduced at will with the following steps:

1. Create a new bid record under opportunity.
2. Click Save & Close.
3. A workflow is triggered with task creation.
4. The task is not getting created.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create tasks automatically using object workflow.

Cause

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