Lead Is Not Assigned To The User Whose OwnerOrigSystem And OwnerOrigSystemReference Were Provided In The Import File (Doc ID 2175746.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

The customer has a requirement wherein they need to import a lead and assign it a particular user. Using the following mapping, the imported Lead was not assigned to the user whose OwnerOrigSystem and OwnerOrigSystemReference were provided in the import CSV file.

Imported leads using the below mapping:

Lead LeadNumber
Lead LeadName
Lead OwnerOrigSystem (OS = EMAIL)
Lead OwnerOrigSystemReference (OSR = Users email address)
Lead StatusCd


The import job was ‘Completed with errors’. The lead did get imported into OSC but was assigned to the user who ran the import.

Cause

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