Full Download Report in Excel not showing data (Doc ID 2175827.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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User has configured a workforce compensation plan whose XML configuration file has been attached.

When a compensation administrator selects Full Download Report into View Administration Reports section, data are displayed.

But, values are displayed more than one row for the same worker.
Rows are different for the value of Hierarchy Level and Direct Manager (N.B. these two fields are currently disabled in plan configuration).

Moreover, two strange things happens: when compensation admin try to sort rows by a column, all data displayed disappear, or when he tries to export the report to Excel (with all data still displayed in the UI), the file that is downloaded displays only the column headers, but not the data (as happens in the sorting case).


STEPS
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Navigator - Compensation - Manage Plans - Administrative Reports - Full download

Cause

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