Print Preview Returns the Standard Unifier Error

(Doc ID 2175919.1)

Last updated on MAY 25, 2017

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When a User attempts to print a Business Process (BP) form in PDF format, the following Unifier error is thrown:

The system could not process your request.
Logging in again my help in some cases

Contact your System Administrator if you are still having problems.

The following error was found in Unifier.log:

java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit

Cause

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