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Receivables Statement Sends A Second / Duplicate Email (Doc ID 2176289.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, running Create Customer Statements, the process is sending two emails. One with the configuration done for statements and an additional sent by with subject

"Oracle BI Publisher Scheduling Job:255785:/Financials/Receivables/Receivables Balances/StatementGeneration.xdo:Default"

Expecting to sent only one email

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Run Create Customer Statements
4. Reviewed the execution and observed the two email sent


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