Error: 'An Error Occurred While Exporting projects...' When Exporting Microsoft Project XML

(Doc ID 2176412.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Primavera P6 Professional Project Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to export a project from P6 Professional in MSP XML format, the export process showed that it finished successfully from the P6 client window, but the project data is incomplete.

The following errors could be found from the export log file:

ERROR
-----------------------
TIMESTAMP com.primavera.integration.client.xml.mspxmlexporter.FullProjectMSPExporter exportFullProject
INFO: Preparing to export project...
TIMESTAMP com.primavera.integration.client.xml.mspxmlexporter.FullProjectMSPExporter exportFullProject
INFO: Starting to write project ...
TIMESTAMP com.primavera.integration.client.prm2msp.writers.ProjectWriter writeFields
INFO: Finished writing outline code types (code types) ...
TIMESTAMP com.primavera.integration.client.xml.mspxmlexporter.FullProjectMSPExporter exportFullProject
SEVERE: An error occurred while exporting projects ...
TIMESTAMP com.primavera.integration.client.xml.mspxmlexporter.FullProjectMSPExporter exportFullProject
SEVERE: null
TIMESTAMP com.primavera.integration.app.importexport.ImportExportAction e
INFO: Total time taken to export project: 390 milliseconds

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional Client
2. File -> Export -> Microsoft Project XML 2010
3. Click Next -> From Template page -> select the existing template
4. Finish exporting

Cause

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