Promotions Added to an Abandoned Cart And Then Expire are Still Kept If the Promotion is Reactivated (Doc ID 2176725.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Promotions can be added to an order multiple times, or will remain on an order even if the promotion has expired. This additional discount will then persist through checkout, resulting in over-discounted sales.

 

Cause

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