My Oracle Support Banner

Promotions Added to an Abandoned Cart And Then Expire are Still Kept If the Promotion is Reactivated (Doc ID 2176725.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Promotions can be added to an order multiple times, or will remain on an order even if the promotion has expired. This additional discount will then persist through checkout, resulting in over-discounted sales.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.