ERROR: "INVALID DATABASE. The Database You Are Connecting to Is Not a P6 Professional or P6 EPPM database." When Using P6ProCloudConnect (Doc ID 2177121.1)

Last updated on NOVEMBER 07, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional using P6ProCloudConnect, the following error occurs:

ERROR

ERROR: INVALID DATABASE
The database you are connecting to is not a P6 Professional or P6 EPPM database.

The issue can be reproduced at will with the following steps:
1. Launch P6 Professional
2. Select the alias for P6 Pro Cloud Connect
3. Enter username and password
4. Error occurs

Cause

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