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FA:SCM:MFG: Not Able to See Items in Work Definition (Doc ID 2177144.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle Fusion Manufacturing Cloud Service - Version and later
Information in this document applies to any platform.


When opening the Work Definition, the following error occurs.

- An application error occurred. See the incident log for more information. An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 38, Server Domain: SCMDomain, Server Instance: ManufacturingServer_1, Application Name: ORA_MANUFACTURINGAPP.

- Additionally the Item Structure is not visible in the Work Definition

The issue can be reproduced at will with the following steps:
1. Login to Fusion Application
2. Navigate to Work Definition -> Manage Work Definition
3. Search for Item
4. Open Work Definition assigned to Item


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