ERROR: When Saving Segment with a Filter - "Access Denied: You do not have permission to perform this action" (Doc ID 2177399.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

User has permission to create and save segments. They are able to upload and add individual contacts. When a filter is added, however, a permissions error ("Access Denied: You do not have permission to perform this action") is displayed when saving the segment.

    

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms