How To Make Justification Field As Mandatory In The "Request To Merge Contacts" Page (Doc ID 2177446.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Accounts, Contacts, Households

How to make Justification field as Mandatory in the "Request to Merge Contacts" Page ?

Problem Statement :

Before a user submits a request to Merge contacts, he must populate the Justification field. Justification Field should be mandatory.

Steps :

1. Login to oracle sales cloud
2. Navigate to the Contacts Summary Page.
3. Click on the Actions Button, and Select "Selects Contacts To Merge" Option.
4. Select Contacts which are to be merged.
5. Click On the "Merge Contacts Button", request To Merge Contacts page will appear.
6. Justification Field is an Optional Field. Please find the attached screenshot for reference.
 

Solution

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