Emails: Layout Becomes Garbled when Saving an Uploaded HTML Email or Email Template
Last updated on JULY 27, 2017
Applies to:Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.
When an HTML email file is uploaded and a change is made using the WYSIWYG visual editor (design editor) and then is saved, the left-side layout becomes scrambled, showing HTML code. The HTML code may also be revised to include ":a0" in the tags.
This issue applies to both regular emails and to email templates.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms