Engagement Engine: RigthNow Actions On Engagement Engine Rules Are Not Performed

(Doc ID 2177494.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


On : NA version, Rules Engine

Explain Why Engagement Engine rules with RightNow Actions (e.g. show a widget) return TRUE but actions are not performed.


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