Unable to connect to an Oracle Cloud SFTP host from Oracle SOA Cloud Service, 'Couldn't read packet: Connection reset by peer'

(Doc ID 2177569.1)

Last updated on AUGUST 31, 2016

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When attempting to connect to an Oracle SFTP Host (sftp.us2.cloud.oracle.com) from a SOA CS Instance, the following error occurs:


ERROR
-----------------------
SSH Verbose from SOA Cloud VM:

[opx@soainstance-jcs-wls-1 ~]$ sftp -vv sftp.us2.cloud.oracle.com
Connecting to sftp.us2.cloud.oracle.com...
OpenSSH_5.3p1, OpenSSL 1.0.1e-fips 11 Feb 2013
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: Applying options for *
debug2: ssh_connect: needpriv 0
debug1: Connecting to sftp.us2.cloud.oracle.com [xxx.xxx.xxx.xxx] port 22.
debug1: connect to address xxx.xxx.xxx.xxx port 22: Connection timed out
ssh: connect to host sftp.us2.cloud.oracle.com port 22: Connection timed out
Couldn't read packet: Connection reset by peer

 

Cause

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