Sales Quotas territory name is different from the Active Territories name

(Doc ID 2177580.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
The Territory Name column is different for the Sales Quotas and Active Territories.

EXPECTED BEHAVIOR
-----------------------
Sales Quotas territory names should be the same as the Active Territories names

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Territories
3. Open Active Territories & compare with Sales Quotas territories

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view accurate territory sales quota information.

Cause

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