Password Validation Error When Logging Into Oracle Documents Cloud Sync Manager (Doc ID 2177773.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Oracle Documents Cloud Service Sync Manager,  the following error occurs.

Due to this issue, the user is unable to log into the Sync Manager. This issue is affecting only one user on the service, and the same user can successfully login when using the browser interface. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms