Incorrect Over-usage Reported On Documents Cloud Instance

(Doc ID 2178176.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version and later
Information in this document applies to any platform.


Customer ordered a trial subscription, that was connected to his metered contract instead of a separate domain. This caused an overage cost because they thought that Oracle Documents Cloud Instance was a trial instance
How can this be corrected?


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