Sort By On Category Page Not Working As Expected (Doc ID 2178374.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On an Oracle Commerce Cloud application, "sort by" selection is not sorting records on a product listing (Collection Layout) page.

When a customer attempts to use the "sort by" field, to select low -> high pricing, or to sort by best reviews, etc., the sort selection does not re-order the products.

In the browser console, an error is logged: 

 

Changes

URL (SEO) Slugs were removed from the Collection pages on the site, as they were being streamlined and updated in bulk.

Cause

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