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P6 Professional Hangs After Importing Large XER File (Doc ID 2178706.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.11.0 and later
Primavera P6 Professional Project Management - Version 8.4.11.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.11.0 and later
Information in this document applies to any platform.

Symptoms

When importing a large (70mb or greater) XER file, typically containing numerous projects, all project data appears to import, then the application hangs for minutes or hours until the 'Import Finished' message is received.  During this time the application may display a "not responding" state.

Changes

 

Cause

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