Party ID Showing Up On Name Field when selecting Customer on Lead (Doc ID 2179113.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Account Party ID Showing up on Name Field

While Deleting the existing Customer and Adding a new Customer, the Customer Party ID (vs a customer name) appears before the name actually appears.
 

EXPECTED BEHAVIOR
-----------------------
See customer name instead of customer id.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see information that they shouldn't.

Cause

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