Corente App Net Manager - 3rd Party Missing From Domains Panel

(Doc ID 2179342.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Compute Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Customer mentioned that they were unable to add Third-Party VPN Device to App Net Manager as "3rd-Party Devices" folder is missing under Domains of "App Net Manager"

Changes

Customer was trying to to add a 3rd-Party Device within App Net Manager as per:

https://docs.oracle.com/cloud/latest/stcomputecs/CTVPN/GUID-0169A56D-EF54-4622-9947-B519CFFF04F6.htm#CTVPN-GUID-0169A56D-EF54-4622-9947-B519CFFF04F6

but was not able to see the 3rd-Party Device folder in App Net Manager as per (Figure 1.8):

         http://docs.oracle.com/cd/E74662_01/E76627/html/admin-domain-appnetmgr.html

Figure 1.8 shows 3rd-Party Devices directly under the Locations folder.

Also they noticed that in App Net Manager, it does not have the 3rd-Party Devices folder.  They want to know what they need to do for the 3rd-Party Devices to be added to the menu.

Cause

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