Issue With BPM When We Are Updating A Record. (Doc ID 2179345.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Issue with BPM when we are updating a record more then once in the custom object.

ERROR
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JBO-25014: Another user has changed the row with primary key oracle.jbo.Key[ ]


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a object workflow on the custom object with a condition on update
2. Create also a trigger before update trigger which will update a field from page, which also it is in the condition from object workflow.
3. Try to update more than once the page, the error received.

Cause

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