Enhancement Request: Route Single Post to Engage from Listen (Doc ID 2179476.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Is it possible to route a single post from Listen to Engage to allow customer to respond to one message?

For example: Listen and Analyze to allow user to select which posts they need to respond to and pass those to Engage.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms