Filtering Criteria In Synchronization To MS Outlook (Doc ID 2179749.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Microsoft Outlook

When attempting to Synchronize,
the following error occurs.

ERROR
-----------------------
One or more filters have become invalid and have been restored to default values.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. open outlook
2. start synchronization
3. Invalid filter warning appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot synchronize properly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms