Generate Data Quality Keys Process Is Taking Very Long To Complete (Doc ID 2179870.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Generate Data Quality Keys process is taking very long to complete

We wish to flag all contacts created with duplicate email IDs. For this reason we initiated the 'Generate Data Quality Keys' process.

This process has been running for days. It has still not completed.


EXPECTED BEHAVIOR
-----------------------
Generating data quality keys should complete in a timely manner.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the application
2. Navigate to the CDQ area and click on generate data quality keys
3. Process does not seem to end.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete merge requests.

Cause

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