Project Financials Not Reflecting Actual Hours in Instantis EnterpriseTrack (Doc ID 2179983.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.2.3.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.2.3.0 and later
Information in this document applies to any platform.

Symptoms

In the the monthly financials, a completed task is displaying Plan hours instead of the Actual Effort.


The issue can be reproduced at will with the following steps:
1. Log in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to (projectID) > Schedule > Plan tab
3. Select each task, notice Estimated Hours=8, Actual Hours=1
4. Navigate to the Project Financials > Monthly. Notice only 2 hours displaying in OpEx Standard Effort instead of 8 hours.

Changes

 

Cause

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