Closed Project Reopened When User Logs Out And Back Into P6 WEB (Doc ID 2180106.1)

Last updated on OCTOBER 31, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Project stays opened, even after closing it and logging back into the Web.

EXPECTED BEHAVIOR
-----------------------
Closed Project(s) should not be open when logging back in.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to P6 Web.
2. Go to Projects -> Open Projects.
3. Select projects to open.
4. Go to File -> Close All.
5. Go back to Projects -> Open Projects. note: no open projects are showing.
6. Log out and then back in. Go back to Projects -> Open Projects. the projects opened in step 3 are listed in the 'open' column again.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close projects

Changes

 

Cause

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