P6 Professional Compression Server - "Error 500--Internal Server Error" and "no ocijdbc12 in java.library.path" (Doc ID 2180658.1)

Last updated on JANUARY 30, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the compression server telemetry page, the following error occurs:

ERROR

In the Web browser :
Error 500--Internal Server Error page

In the command line where the server was launched : 

Error creating bean with name 'settingsManager' defined in class path resource [
com/primavera/compsvr/csconf.xml]: Invocation of init method failed; nested exce
ption is java.lang.UnsatisfiedLinkError: no ocijdbc12 in java.library.path
org.springframework.beans.factory.BeanCreationException: Error creating bean wit
h name 'settingsManager' defined in class path resource [com/primavera/compsvr/c
sconf.xml]: Invocation of init method failed; nested exception is java.lang.Unsa
tisfiedLinkError: no ocijdbc12 in java.library.path
at org.springframework.beans.factory.support.AbstractAutowireCapableBean
Factory.initializeBean(AbstractAutowireCapableBeanFactory.java:1553)
at org.springframework.beans.factory.support.AbstractAutowireCapableBean
Factory.doCreateBean(AbstractAutowireCapableBeanFactory.java:539)
at org.springframework.beans.factory.support.AbstractAutowireCapableBean
Factory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getOb
ject(AbstractBeanFactory.java:304)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistr
y.getSingleton(DefaultSingletonBeanRegistry.java:228)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBe
an(AbstractBeanFactory.java:300)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean
(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.
preInstantiateSingletons(DefaultListableBeanFactory.java:703)
at org.springframework.context.support.AbstractApplicationContext.finish
BeanFactoryInitialization(AbstractApplicationContext.java:760)
at org.springframework.context.support.AbstractApplicationContext.refres
h(AbstractApplicationContext.java:482)
at com.primavera.bre.Initializer.start(Unknown Source)
at com.primavera.bre.Application.start(Unknown Source)
at com.primavera.compsvr.services.BaseServices.Init(Unknown Source)
at com.primavera.compsvr.console.CompressionServer.Initialize(Unknown Source)


STEPS

The issue can be reproduced at will with the following steps:
1. Access the page http://:7001/compressionserver/telemetry/summary.
2. Observe the error.

Cause

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