Getting ADF Error When Deleting Accounts (Doc ID 2180794.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Getting an ADF Error When Deleting Accounts :
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #29

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to SUI > Sales > Accounts
3. Search and Edit an account
4. Click Actions > Delete Account

BUSINESS IMPACT
Due to this issue, users cannot delete an account.

Cause

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