Unable To Create Duplicate Layout In Application Composer For Deal Registration (Doc ID 2181128.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

Unable to create duplicate layout in application composer for Deal Registration

While creating duplicate layout in deal registration, getting an application error.

ERROR
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The object Layout cannot be created because of an application error. Your help desk was notified.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 1015, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

An application error has occured. See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: 1016, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.




STEPS
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The issue can be reproduced at will with the following steps:
1. Application Composer > Sales > Standard Objects > Deal Registration > Simplified Pages > Details Page Layout > Create Duplicate layout >
Source Layout = Sales Admin_Fulfillment_DupchecknotDone (one of the custom layouts)
2. Save and Edit
3. Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new layouts as needed

Cause

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