Mistake in the Phone Number Field in Checkout Causes CC to Be Declined

(Doc ID 2181226.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

During checkout using the Cybersource payment gateway, if a phone number is input that is less than six digits, no error is reported, but a credit card may be declined.

Changes

 

Cause

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