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FAQ: Program Canvas (Doc ID 2181365.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to provide information about the program canvas feature.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Questions
 Why is the Activate button disabled for some users?
 Where do I see which sources have been added to a program canvas listener step?
 How do I change my Program Steps menu back to the default settings?
 In a Custom Object program, where is the step to add linked contacts to a program?
 In a Custom Object program, where is the step to delete custom object records?
 How do I create a program canvas for assigning security labels?
 Where is the Contact Bypass Report?
 Issues
 Why can't I see all the program steps in the menu?
 Why can't I see the names of the program steps in the menu? Only the icons are showing
 Why is there no Plus symbol icon button to add data sources to the listener step?
 Why is the 'Send to Program...' option grayed out in the segment's  Actions icon menu?
 Why are there no program canvas assets listed when in the 'Send to Program...' option in a segment?
 Documentation for Program Canvas
 MOS Knowledge Base
 Oracle Eloqua Help Center
References

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