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R11 UPGRADE ISSUE: SalesAccountID Field Missing At Opportunity Level (Doc ID 2181918.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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R11 UPGRADE ISSUE: SalesAccountID field missing at Opp Level

Problem Summary:
SalesAccountId field is missing at the opportunity level

Problem Description:
While querying for Opportunity in Stage environment(R11), SalesAccountId field is missing at the opportunity level. Rather this field is showing up only in opportunity-> SplitRevenue and opportunity-> RecurringRevenue.
Previously in R10, this field was showing up at Opportunity level also along with opportunity-> SplitRevenue and opportunity-> RecurringRevenue.
This standard field is available in OSC Opportunity object at header level in application composer.


EXPECTED BEHAVIOR
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Sales Account Id should be available at Parent level in response from the OpportunityService.

STEPS
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The issue can be reproduced at will with the following steps:

1. Do a findOpportunity operation using the OpportunityService.
2. SOAP Response does not have SalesAccountId on the parent level in the web service response.



Cause

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In this Document
Symptoms
Cause
Solution
References


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