Difference Between Outlook And SUI - Contact Mandatory Fields (Doc ID 2182079.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Microsoft Outlook

There is a difference between Outlook and SUI behavior when creating a new contact:
- E-mail is a mandatory field in Outlook
- whereas in SUI, telephone number or e-mail are mandatory.

In SUI, we have script/validation which requires either Phone OR email for a Contact – can we make this same behavior in Outlook?
 

Solution

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