Unauthorized Error When Attempting To Access RESTful Web Service (Doc ID 2182307.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

Unauthorized Error when attempting to access Contact RESTful web service

I do not get this when I attempt to access SOAP

ERROR
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['RequestOrStatusLine']='HTTP/1.1 401 Unauthorized'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make a RESTful call to OSC from an external application.

2. Received an error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the RESTService for contact.

Cause

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