P6 Client Hangs / Freezes When Notebook Of Project Is Shown (Doc ID 2182330.1)

Last updated on JANUARY 30, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.7.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.7.0 and later
Primavera P6 Professional Project Management - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The P6 application freezes when a project is selected with a notebook containing pasted items that have HTML formatting.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into P6
2. Select a project with a notebook containing pasted items that have HTML formatting
3. Display the notebook section of the details tab
4. Notice application freezes

Cause

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