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P6 Professional Client Hangs / Freezes When Selecting a Project And Displaying Notebook Tab (Doc ID 2182330.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.7.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.7.0 and later
Primavera P6 Professional Project Management - Version 7.0 and later
Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 16.2.13.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The P6 application freezes when a project is selected with a notebook containing pasted items that have HTML formatting.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6
  2. Select a project with a notebook containing pasted items that have HTML formatting
  3. Display the notebook section of the details tab
  4. Notice application freezes

Cause

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In this Document
Symptoms
Cause
Solution
References


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