Performance Importing Direct Credit Rules Hierarchy . Request is still in Running Status. (Doc ID 2182348.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms


User exported out a branch of the Direct Credit Rules Hierarchy from stage instance.
The exported XML was 42.7 MB.
Import the xml file in production.
The process has been running for last 6 hrs.

LOG FILE SHOWS
The Request is running for ESS request id:34669
CreditRuleImportProgram started for Request Id :300000002256247
essCallbackURL : http://ic-internal.oracleoutsourcing.com:10611/ess-async/essasynccallback
importProcessAsync Webservice invoked


EXPECTED BEHAVIOR
Expected the job to complete.

STEPS
1. Export out a branch from stage
    Navigator > Participant Assignments > Manage Direct Credit Rules > go to a branch > Export to XML
2. Import into production
    Navigator > Participant Assignments > Manage Rule Import Processes

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms