Unable To Complete First Time Integration Wizard In Eloqua Integration with Sales Cloud (Doc ID 2182421.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Marketing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Issue description:

When trying to complete First Time Integration Wizard In Eloqua Integration with Sales Cloud the following error occurs:"Object reference not set to an instance of an object"
Issue verification:

The issue can be reproduced at will with the following steps:
1. Attempting to run the first time setup wizard
2. The wizard completes the first two steps and hangs when reaching step "Examine CRM System Configuration and Field Names"


Cause

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